First thing is ofcoz to swear 99 the bugger who picked/stole/found and keep you wallet, that is to make yourself feels better.
Then proceed to the following if you are done swearing the bugger.
1. Police Station@9AM. Proceed to the nearest Police Station. I'm not sure if you make a report to the nearest Police station of where you lost your wallet or where you live. For me, I suspect I lost my wallet somewhere near my house, so that doesn't make any differnt. I go to the one in Uptown.
I must give an 'A' to the Policeman who entrtain me. Great Service and speedy process. All done within 15mins including of showing me the way to 'Jabatan Pendaftaran Negara' @ Kota Damansara. Also not forgeting:
Police: Cik, kena bayar RM2 untuk report.
AHTak: Tuan, dompet hilan lah, tak ada duit, macam ?
Police: Tak ape lah, you boleh balik...
But I am not that bad/stingy lah, return the RM2 after visiting the bank, which is also step No2.
2.Bank@9:40AM. Proceed to your bank, with the most money in your account or preferrable with the fastest Service. With Alliance Bank I am totally disgusted. Unhelpfull staffs with no smile on their faces. As if I am begging money from them, WTF ? First of all, I give the lady ( an Indian lady, still dreaming ) at the counter my bankbook and tell her that I need some cash and get a new ATM card. And the lady do her job very unwillingly...
Lady: Cik, IC ade ?
AhTak: Sorry I dun have, I lost my wallet, Police Report can ?
Lady: Ehh ..... you give me ...
Then she walk to her superior (on her mid 30s, not married I think) and talk talk talk for about 5 mins.
Superior: Cik, have you terminate your ATM card ?
AhTak: I have to ? I dunno that, can I do it here ?
Superior: No, you must go to the branch that hold your account?
AhTak: You mean I have to go all the way to Imbi?
Superior: Yes, and please call the branch, ask the number from Customer Service.
MCH ! Isn't that Banks will have the most Advanced and Secure Online Computer System ? I am so surprised that they can't let me get a New ATM card from branches, and it took me another 25 mins for those idiots to fax documents from Imbi to Uptown then only I can get a RM200 cash, WTF ? 5mins to apply a new account and 25mins to take out money? I should have just terminate my account and apply a new account and get cash, should be faster I think.
Alliance Bank, I give you 'D' for your services.
Uptown. Wasted 30mins just to look for a parking space.
3. Jabatan Pendaftaran Negara@12PMAM. Any branches will do if you lost your wallet less than 5 times, and the 5th you must go to Head Quater. Thanks to the Policeman earlier and I manage to find my way to Jabatan Pendaftaran Negara, Kota Damansara Branch, instead of go somewhere Klang so far or PJ Newtown so long queue. But I lost my way when I reached McD/PizzaHut in Kota Damansara, and I even went up the Toll to Ipoh... AAaaaAhh !!!! Spent almost 40 mins round and round and round and round around, I give up, I stopped at The Police Station and asked for the way. The Policewoman on duty was chatting with another lady, but still WANT to help me with the direction, she even gave me an easier and faster way compare to the Policeman ealier. Another 'A' for the Police Force.
Here also very fast. In total less than 15mins I think, coz not much people there and the staff there are fast, and with smile on their face, not like some Bank ...
4. After IC, the driving licence ofcoz. JPJ@1:42PM, that's where we go. I went to the one in PJ NewTown, another messy place with heavy Traffic and no parking. Spent me 1 hour plus to reached the place coz I lost again, thanks to the Helpfull Roadsigns.
After 1 hour plus on the road, lost, I manage to reached the counter...
Uncle: Hello, nake buat ke nak renew?
AhTak: Nak buat baru, hilang dah.
Uncle: Gambar ade ?
AhTak:Takde lah....
Uncle: Kena ade Gambar sekeping tau, you ambli gambar dulu, nanti balik sini.
Damm ... Went to PJ Newtown to take Passport size Picture...MCH and 30mins gone looking for a stupid parking.
@2:06PM
Take picture and process total used: 11 mins. But Look for parking 30mins...damm.... Now I know why KL poeple so stress.
And the Driving Lincense. I waited about 10mins for my turn and another 10mins for the process, and I got myself a new Driving License. THAT's FAST !!!! Alot more faster than I expected, and that's why I have my PSP with me. An 'A' for JPJ ! Speedy Service !Good !
5. Back to the Bank, Alliance Bank@4:13PM. The one with a 'D' for it's service.
I thought I will get better service here, the Imbi Branch, but no. Same kind of attitude, also no smile on the face, everyone like dun want to work and go home, chit chat personal things and let the customer wait there like sohai. I give you a 'D' even I have a new ATM and renew my signature. So, Alliance Bank have 2 'D's .....
Ok, let's see the Standard WorkFlow-of-Lost-Wallet.
Police Station --> Bank --> Jabatan Pendaftaran Negara -- > JPJ
But I took:
Police Station --> Bank --> Jabatan Pendaftaran Negara -- > JPJ -- >Bank.
There's 1 extra Bank at the back bcoz of their bad services and I need to go all the way down to KL from PJ, get Jammed in the traffic during peak hour, waste time and petrol.... MCH
Additional:
My New wallet...
After wandering in 1U for more than 2 hours. Looking for small size and small price tag. Not so expensive, just RM149 from JUSCO.
Labels: WTFs
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First I went to DUtama stn, got my report, then they ask me to go to Kelana Jaya stn because the investigating officer is there (this was between 7:30pm - 9:30pm). Then have to go back to DU stn the next morning to get it endorsed for RM2. I parked my car inside the stn and walked to the nearby banks!!
Then went to New Town JPN. A lot of parking wat, here. I was there at 3:30pm. That was very fast, no need to wait, straight away can go to counter.
Next day I went to JPJ at New Town (because I went to take picture first), also a lot of parking when I was there at about 3pm. Here had to wait a bit long (about 50 names ahead of me), but yeah, got the license immediately, renewed up to 2010.
But lucky for me, I could pinjam money from my father, so no rush to go to bank. When my bag was snatched, immediately I went back to the house and started calling all the banks and maxis to block all the cards and phone lines. Within 40 mins, everything was blocked.
Alliance bank at Ikano was not too bad. Yes, they were chatting while I stood there for a few minutes, but generally quite helpful. I needed to get my replacement credit card.
Still have some more ATM and credit car to replace. Damn mahfan!!
yaloh yaloh ... at least can chit chat for all the waiting and can tumpang car ~ hahahahha . But I've got to have everything done within 1 day ler, coz i get a EL for that... How come so many parking when you go PJ NewTown ah ??? I still have phobia looking for parking in PJ NewTown and Uptown area, won't be going to those places unless it's a MUST ... The pictures, should be done by today or tomolo, will let you know ~~~
HOW YOU KNOW ??? Should have told me you know her mah ~ Then I can ask for discount ~!! Next time you bring me there and ask for discount ok ? heheheh
ceh ~ I thought you know her and might can get discount ~ NVM lah ~ We can go shop for other things ~ hehehehe
MaxKY:
diu ~ You never care about me one lah ... :( Next time got shooting dun want to bring youu liao ...
Lurker:
Yawow, I also surprised. When I saw the price I fast fast get lah, thought maybe the put the price wrongly .. heheheheh